The electric system does not require any special maintenance. However, Wilier Triestina strongly recommends a maintenance service and check after around 25 full charge cycles or every 12 months at an official Wilier Triestina dealer, in order to ensure that maximum pedaling efficiency is maintained over time.

The backlit controller located on the top tube starts flashing pink if a fault or anomaly occurs. At the same time, a red warning triangle indicating a fault/anomaly will also appear in the Ebikemotion app.

Yes, the Ebikemotion app offers basic diagnostic features. Wilier Triestina's authorized dealers have available in shop an advanced diagnostic tool.

If a fault or anomaly occurs on your bike, check the Ebikemotion app diagnostic/troubleshooting tool as a first step. If the problem does not resolve itself, contact an official Wilier Triestina dealer, who can check the problem using the advanced diagnostic tools available at the point of sale. Carrying out interventions yourself (with the exception of those specified in the troubleshooting guide) will void the product warranty.

Visit the Wilier Triestina dealer from which the bicycle was purchased, or fill in the contact form at https://www.wilier.com/en/contacts. If you do not know where your nearest Wilier Triestina dealer is located, you can click here https://www.wilier.com/en/dealer-locator to find it.

Where can I find the User Manual? An introductory paper-based guide is delivered together with the Cento1 Hybrid at the time of sale.

The maximum speed that can be reached with the assistance of the motor is 25 km/h

The assistance system weighs 3.7 kg, including the battery and the electric motor. The lightest on the market.

There are three different levels of assistance, each of which can be adjusted according to requirements using the eBikemotion app (once the app is paired with the bike, go to Settings> Motor settings).

Yes, you can replace the cassette with a new one having the same dimensions. Pay attention to place the original closing sprocket that you received otherwise the system will not work.

The guaranteed autonomy varies in accordance with a range of factors: from your riding style, bodyweight and pedaling capacity to the level of assistance set and the route gradient. Following our tests, we can confirm that it is possible to climb between 1000m and 2000m depending on the difficulty of the road surface; when riding uphill, the battery can work uninterrupted for more than an hour and a half.

We advise to do not remove the battery, however you can ride Cento1 Hybrid as a traditional bicycle with the Off mode.

Yes, by installing a second optional bottle-shaped battery on the seat tube of the Cento1 Hybrid. The total autonomy achievable will be equal to 460Wh.

No, the lithium battery fitted on the Cento1 Hybrid can be charged at any time, as it does not suffer from the so-called memory effect.

The guaranteed number of recharges is 500 times. After that, recharges will decrease to approximately 60% of the initial capacity. Over 500 recharges, battery capacity will gradually decrease.

Yes, you can see the approximate battery level by checking the iWoc indicator light in the top tube of the frame. The key to the various colours of the lights can be found in the information leaflet supplied with the Cento1 Hybrid. If you want to know the exact charge level of the battery, you can connect to the Ebikemotion app and read the value indicated.

If the bike is not used for a long time, we recommend charging the battery to at least 60% before leaving it. If the charge level is lower than 20% after 6 months, we recommend charging it again to at least 60%.

Of course, the equipment is waterproof.The System is IP54 certified. i.e. it is protected against the ingress of dust and totally protected against solid objects and splashing water from any angle. However, jets of water may affect proper operation of the product.

The Cento1 Hybrid can be cleaned in the same way as all other racing bikes. The bicycle should not be washed with a high pressure water jet or hose, as water may seep into the communication port above the bottom bracket. We recommend cleaning the Cento1 Hybrid using soft cloths and neutral soap, and drying it fully before use.