The pedal assist system weighs 3.7 kg with the battery and electric motor. It is the lightest system currently available on the market.

There are three assistance levels, which can be adjusted to your needs in the eBikemotion app (after pairing the app to the bike, go to Settings > Motor Settings).

Guaranteed autonomy varies depending upon a number of factors: driving style, assistance level, the user’s weight, the slope of the route and pedalling ability. Testing shows the possibility of covering an uphill distance of between 1000 m and 2000 m depending on the difficulty of the route, with the battery working for more than an hour and a half.

We do not recommend removing the battery. However, the Triestina Hybrid can also be used in off mode.

Yes, by installing an optional second battery placed inside a "dummy bottle" on the seat tube of the Triestina Hybrid. The total capacity is 500 W/h.

No, TriestinaHybrid’s lithium battery can be charged at any time, because it does not have a memory effect.

The guaranteed number of recharges is 500 times. After that, recharges will decrease to approximately 60% of the initial capacity. Over 500 recharges, battery capacity will gradually decrease.

Yes, you can check the approximate charge level via the iWoc indicator light on the handlebar. The key to the light colour is available in the Triestina Hybrid leaflet. If you want to know the precise value of the battery charge, connect to the Ebikemotion app.

If the bike is not going to be used for a long period, we recommend you charge the battery at least up to 60% before storing it. If after six months, the charge level is less than 20%, we recommend charging it again up to at least 60%.

Of course. The system is waterproof.

You wash your Triestina Hybrid like any other racing bike. Do not use a pressure washer to wash your bike. We recommend wiping it with a soft cloth and mild soap, then drying it completely before use.

The electrical system requires no special maintenance. To maintain maximum pedalling efficiency over time, Wilier Triestina strongly recommends regular maintenance and inspections every 12 months at an official Wilier Triestina dealer.

The backlit controller on the handlebar will flash pink. At the same time, the Ebikemotion app will display a red failure/fault warning triangle.

Yes, the Ebikemotion app has a basic diagnostic function. Your authorised Wilier Triestina dealer has more advanced diagnostic tools.

If your bike should have a failure or anomaly, you can first consult the Ebikemotion app diagnostic/troubleshooting tool. If the problem persists, you will need to contact an official Wilier Triestina dealer to check the problem using advanced diagnostic tools. Any personal action different from those specified in the troubleshooting guide will void the product warranty.

Contact the Wilier Triestina dealer where you purchased your bicycle or use the contact form at https://www.wilier.com/en/contacts

A printed getting started guide is provided with the Triestina Hybrid at the time of sale.

Yes, you can replace the cassette with a compatible Shimano 11-speed body. Ensure your reinstall the original closure ring in the same position or the system will not function.